Welcome to EcoStep ("www.xiaohenbushilaowang.com"), an e-commerce platform specializing in sustainable footwear, including boots, sneakers, flats, sandals, and other eco-friendly footwear products (collectively, "Products"). By accessing or using our website, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our services.
To place orders or access certain features, you may need to create an account. You are responsible for:
Notify us immediately of any unauthorized use of your account.
We strive to provide accurate descriptions and images of our Products. However, minor variations in color, texture, or materials may occur due to the sustainable nature of our materials. All orders are subject to availability, and we reserve the right to cancel or refuse any order at our discretion.
Footwear Disclaimer: Our Products are designed for general use and comfort. Individual fit and comfort may vary based on personal preferences and foot structure. We recommend assessing product details carefully before purchase.
Payment: We accept major credit cards and other designated payment methods. All prices are in USD and exclude applicable taxes and shipping fees.
Shipping: Orders are processed within 1-3 business days. Delivery times vary based on location and carrier.
Returns: Unworn, undamaged Products may be returned within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the return is due to our error.
All content on this website, including logos, text, images, and designs, is the property of EcoStep or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
General Disclaimer: EcoStep provides Products "as is" without warranties of any kind, express or implied. We disclaim liability for any indirect, incidental, or consequential damages arising from Product use.
Footwear-Specific Disclaimer: Sustainable materials may exhibit unique characteristics. While we prioritize durability, natural variations in vegan leather, recycled fabrics, or other eco-friendly materials may occur. EcoStep is not liable for wear and tear beyond standard expectations.
These Terms are governed by the laws of the jurisdiction where EcoStep operates. Any disputes shall be resolved through good-faith negotiations or, if necessary, in the appropriate courts of that jurisdiction.
For questions about these Terms, contact us at [email protected]. These Terms are effective as of the date of your first use of the website.
